One piece for most stocked laptop and monitor panels. Project pricing starts at 10 pieces; volume tiers apply from 50 and 200 pieces. Interactive displays are quoted per project.
Stocked models normally leave the warehouse the same working day if the order is confirmed before 16:00 (GMT+8). Non-stock models typically take 3–7 working days from the LG Display channel; we confirm the date on the quotation.
Standard warranty is 90 days on panels from the date of receipt, covering non-working, bright-line and dead-pixel defects beyond the agreed acceptance level. Interactive display systems carry the factory warranty of the respective brand. Physical damage and improper installation are excluded.
Yes. We issue 13% VAT invoices for domestic orders and can provide commercial invoice, packing list and, where required, a certificate of origin for export. Tell us the destination and Incoterms when you enquire.
Three checks: look for connector and screw-hole marks that indicate repeated mounting, compare the label printing and datamatrix with the model record, and display a full white field to look for uneven wear or backlight shadow. Panels we ship are graded and documented before dispatch, and we will supply grading photos on request.
It matters more than anything else in a replacement. Pin count, connector type and lane configuration must match the host. A 30-pin panel will not work on a 40-pin 4-lane design even at the same size and resolution. Send us a photo of the cable and connector and we will confirm before shipping.
Usually yes. Give us the size, resolution, interface, brightness and mounting pattern that must be preserved. We search the LG Display range first, then validated equivalents from other makers, and flag any difference in thickness, connector position or driver requirement.
Yes — repair shops are a core customer group. There is no annual contract; you can order per piece through the same channel, and our model search and reverse lookup are open to everyone.
First orders are normally prepaid or paid on delivery. Repeat customers and registered projects can be approved for monthly settlement. All terms are confirmed on the proforma invoice.
Yes, for most models. Sample cost and freight are charged and can be credited against the first volume order. For design-in projects we also provide the datasheet, interface drawing and, where available, an evaluation report.
